May 2, 2008 - 7:50am
Oh no, my Nutrimill is dead
Has anyone ever turned on their Nutrimill to get nothing? I was all set to grind some white wheat berries and nothing. It has a lifetime warranty but the hassle and down time is no fun. I guess it will be white bread for a bit, as I can't justify buying wheat with 150 lb. of wheat berries in my pantry.
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May be a dumb question, but did you plug it into another outlet? Did you check the circuit breaker?
Is there an overload/reset on the mill itself?
having dealt with people who hadn't plugged computers into the wall socket, that is one of the first things I look at anymore.
Yep, checked the outlet, pushed the reset button, talked to it, threatened it. Nothing but a click at the on/off button. It seems like there is no electric, it doesn't even turn over, but the bread machine works in the same outlet. It is weird, because it worked fine 3 days ago.
Good thought though.
I talked to the company and they said to send it back. It has a lifetime warranty. They said they would have it for no more than 5 days. Terry
Bummer. Well, nothing ventured, nothing gained. Back to hand mixing! LOL
Is that 5 business days plus transport and holidays??
My old Bosch blew one day. I sent it off and it was the brush in the motor that shorted out. But, in this case, I saw a nice bright blue flash!
Bob
Any chance of an internal fuse? Can you open the case easily?
But can you change the polarity by sticking in the plug upside down? With european plugs that can sometimes make a difference.
Mini O
Mini Oven, went right out and tried sticking the plug in upside down. Notta. I pushed a red button on the under side of the motor portion and that also did nothing. I am on the search for a box to get it sent out today.
Too bad, I don't grind a lot of flour ahead and refrigerate it, but I like the nutritional concept of freshly ground. When I get it back there will be some always ground ahead.
Thanks for all the ideas. I don't think CPR is going to be successful. Terry
If the motor has a dead spot on the armature and it stopped so the brush is on that spot, you may be able to move the shaft just a bit and get it to run. If you can see the rotating part of the grinder, unplug the unit and rotate the shaft just a small amount and then plug it in and try again. Do not in any case stick anything into the unit while it is plugged in.
If you can't get to the rotating component, try quickly rotating in the plane of movement by hand. It doesn't take much. Just hold the unit in your hands and snap spin it using your wrists and forearms to budge it off the dead spot.
Eric
Thanks for all the suggestions. My Nurti Mill is taking a trip to the clinic in North Salt Lake, Utah. The company said it would void the warranty to open it up. Since it is a lifetime warranty, I don't want to be doing anything to make it insurance ineligible.
I should have it back in a couple of weeks, hopefully as good as new, if not new. Terry
Did this work?
Mine suddenly stopped in the middle of milling.
I checked the outlet - it still works. Only the mill does nothing when I try to turn it on (other than a click).
SO I sent in the mill. They told me that they tested it, the motor was worn out and the warranty does not cover this. They offered me a discount to buy a new one.
Now the question is do I get another Nutrimill or look around for another brand?
Sorry to hear about the premature death of your motor. I'm interested as mine will be seven years old in a matter of days. For those following this thread, the warranty on the motor is "limited lifetime", not otherwise specified. The unit does come with a circuit breaker to protect the motor from overload. Mine has never tripped, but I've rarely ground more than four pounds at a time.
I checked the current price at PHG and was pleased to discover it is only $10 higher than seven years ago. No small feat in a bread baking bonanza of a pandemic.
As to alternatives, I'm not aware of anything better at a lower price or substantially better for less than $100 more. A discount on a unit that sells new for $249 looks like the most economical move out there.
It's up to you to decide how much more you would be willing to spend. Every motor eventually wears out. By getting a discounted new unit you also are getting a new grinding mechanism. Have a talk with your wallet and see what it says ; - )